For Clients: Understanding Therapy

Helping you make informed choices about your mental health support.

Starting therapy can feel like a big step. Whether you’re considering counselling for the first time, returning to therapy, or exploring the right type of support for you — we’re here to help you understand how therapy works and what to expect.

At the NACP, we believe that clients deserve to feel safe, informed, and empowered when choosing a therapist. This guide is here to support you on that journey.

What is Counselling & Psychotherapy?

Counselling and psychotherapy are types of talking therapies that offer a safe, confidential space to explore thoughts, feelings, behaviours, and experiences with a trained professional.

Therapy can help with:

  • Anxiety, stress, or overwhelm
  • Depression or low mood
  • Relationship challenges
  • Trauma and past experiences
  • Grief and loss
  • Self-esteem and confidence
  • Life transitions and personal growth

Therapists do not give advice or tell you what to do. Instead, they work with you to explore your experiences, helping you to understand yourself better and find your own way forward.

What Happens in Therapy?

Therapy sessions are usually held weekly, either in person or online. Your therapist will listen without judgment, helping you to reflect on your thoughts and emotions. Together, you’ll work at a pace that feels right for you.

The first session often includes:

  • An introduction to how the therapist works
  • A discussion about what brings you to therapy
  • Setting goals or agreeing on a focus for your sessions
  • Talking through confidentiality, boundaries, and session agreements

Remember: You’re free to ask questions, and it’s important that you feel comfortable with the therapist you choose.

Different Types of Therapy

There are many approaches to therapy. Here are some of the most common types you may come across:

🟢 Cognitive Behavioural Therapy (CBT)

Focuses on the relationship between thoughts, feelings, and behaviours. Often structured and goal-oriented.

🟠 Person-Centred Therapy

A non-directive approach where the therapist offers empathy, acceptance, and understanding, allowing you to lead the process.

🔵 Psychodynamic Therapy

Explores how past experiences and unconscious patterns might be affecting your current life and relationships.

🟣 Integrative Therapy

Combines techniques from different approaches, tailored to your individual needs.

🟡 Humanistic Therapy

Emphasises personal growth and self-awareness, focusing on the whole person rather than just symptoms.

Your therapist may specialise in one approach or work integratively, depending on their training and experience.


What Should I Look for in a Therapist?


Choosing the right therapist is an important part of the process. Here’s what we recommend looking for:

Qualifications and Professional Membership


Check that your therapist is qualified and belongs to a recognised professional body like the NACP. This means they meet ethical standards, complete regular supervision, and stay up to date with CPD (Continuing Professional Development).

Approach and Experience


Does their therapeutic approach match what you’re looking for? Do they have experience working with the issues you want to explore?

Connection and Comfort


Therapy works best when you feel safe and understood. Trust your instincts about whether this therapist feels like the right fit for you.

Clarity and Transparency

Are their fees, session lengths, cancellation policies, and confidentiality agreements clear from the start?

What is Supervision and Why Does It Matter?

All NACP therapists are required to engage in regular professional supervision. This means they meet with another experienced therapist to reflect on their work, ensuring they are practising safely, ethically, and effectively.

Supervision protects both clients and therapists — offering accountability and support for high-quality care.

Finding a Therapist

The NACP is committed to helping clients find ethical, well-trained professionals they can trust.
(Future directory listing can go here if planned.)

If you’re looking for a therapist, here are some good first steps:

  • Ask about their qualifications and professional memberships
  • Check their specialisms and areas of experience
  • Have an initial conversation or consultation if available
  • Don’t be afraid to ask questions — a good therapist will welcome them

Have More Questions About Therapy?

We know choosing a therapist can feel daunting — but you’re not alone. If you’d like more guidance or have questions about what therapy involves, we’re here to help.

📧 Contact us at info@nacp.co.uk or use our Contact Form.